Last Updated: 20 August 2026
PRIVACY POLICY, COOKIES POLICY AND WEBSITE TERMS AND CONDITIONS
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE USING OUR WEBSITES OR THE PAGES ON SOCIAL MEDIA PLATFORMS THAT WE OPERATE.
This Internet website is provided by MUSIAD UK (“MUSIAD”) referred to as “we”, “us” and “our” in this policy.
What’s in these terms?
These terms explain the rules for using the following:
- Our website(s): https://agiklondon.com and/or https://musiad.uk/ regardless of where you visit these sites from).
- Social media pages: LinkedIn: https://uk.linkedin.com/company/musiad-uk
- Facebook:
- Instagram:
Together, our website(s) and information that we may post via our pages on social media platforms are referred to as “our sites” in these terms.
These terms also set out how we will use your data when you call us, write to us or communicate with us in any way.
Any purchase or use of the products available for purchase via our sites will also be subject to our standard Customer Agreement between us and your organisation.
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Who We Are And How To Contact Us
Our sites are operated by Musiad UK (referred to as “Musiad”, “we”, “us” or “our” in these terms), a limited company registered in England and Wales with registered company number 10165395 and whose registered office is at First Floor, 18 Devonshire Row, London, England, EC2M 4RH
You may contact us via the following methods:
- Email address: info@musiad.uk
- Postal address: First Floor, 18 Devonshire Row, London, England, EC2M 4RH
- Telephone number: +44 (0) 7503 292945
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Your Acceptance Of These Terms
By using our sites, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, you must not use our sites.
You should read these terms carefully and make sure that you understand them. Among other things, they exclude or restrict our liability to you regarding your use of our sites.
You are also responsible for ensuring that all persons who access our sites through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
We provide access to products to subscribers via the website. If your organisation has purchased a subscription, then your use of those products, via our sites or otherwise, will also be subject to the terms of our Customer Agreement with your organisation.
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How We Use Your Personal Data
3.1 In this Section 3 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
3.2 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is for our legitimate interests, namely monitoring and improving our website and services.
3.3 We may process your account data (“account data“). The account data may include your name and email address. The source of the account data may come from you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
3.4 We may process your information, pictures, videos included in your personal profile on our website or recorded from any of our events (“profile data“). The profile data may include your name, address, telephone number, email address, profile pictures and images, video, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is consent to our legitimate interests, namely the proper administration of our website and business.
3.5 We may process your personal data that are provided in the course of the use of our services (“service data“). The source of the service data is provided by you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent for our legitimate interests, namely the proper administration of our website and business.
3.6 We may process information that you post for publication on our website or through our services (“publication data“). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent for our legitimate interests, namely the proper administration of our website and business.
3.7 We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
3.8 We may process information relating to transactions, including purchases of services, that you enter into with us and/or through our website (“transaction data“). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is for the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
3.9 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
3.10 We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
3.11 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
3.12 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
3.13 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
3.14 Please do not supply any other person’s personal data to us, unless we prompt you to do so.
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Changes To These Terms
We may change these terms at any time. Every time you wish to use our site, please check these terms to ensure that you understand the terms that apply at that time.
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Changes To, Or Suspension Or Withdrawal Of, Our Sites
Our sites are made available free of charge and we endeavour to ensure that they are continuously available. However, we aim to update them regularly, and may change the content at any time to reflect changes to our products and services, our users’ needs and our business priorities. Therefore, we reserve the right to make our sites unavailable at any time, or to restrict access to parts or all of them without notice. We also reserve the right to close our sites indefinitely. We will not be liable for any loss or damage resulting from our sites being unavailable at any time or for any period for any reason.
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Transfer Of This Agreement To Someone Else
We may transfer, assign, charge, sub-contract or otherwise dispose of any contract between you and us, or any of our rights or obligations arising under such a contract, at any time during the term of the contract. We will always tell you if this happens and we will ensure that the transfer will not affect your rights under the contract.
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Providing Your Personal Data To Others
7.1 We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
7.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
7.3 We may disclose your name, address, telephone number, email address, to our suppliers or subcontractors insofar as reasonably necessary for magazine advertisement and events management.
7.4 Financial transactions relating to our website and services are handled by our payment services providers, [HSBC, Sage pay, Barclay Card and PayPal]. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices in their websites.
7.5 We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.
7.6 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
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International Transfers Of Your Personal Data
8.1 In this Section 8, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
8.2 We do have offices and facilities outside EEA. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries.
8.3 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by other
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Security Of Personal Data
9.1 We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
9.2 We will store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.
9.3 Data relating to your enquiries and financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.
9.4 You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
9.5 You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password.
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Your rights
10.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
10.2 We may withhold personal information that you request to the extent permitted by law.
10.3 You may instruct us at any time not to process your personal information for marketing purposes.
10.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
10.5 In this Section 10, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
10.6 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
10.7 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
10.8 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
10.9 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
10.10 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
9.11 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
10.12 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
10.13 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
10.14 To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
10.15 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
10.16 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
10.17 You may exercise any of your rights in relation to your personal data by written notice to us.
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Our Responsibilities
Where our sites contain links to websites, social media platforms, apps, resources, products or services that are offered or provided by third parties (“third-party sites, services, etc.”), those external links are provided for your information only. Such links should not be interpreted as approval by us of those third-party sites, services, etc. We have no control over, and accept no responsibility for, the contents of those third-party sites, services, etc. In particular, we do not represent or warrant that their products or services will be of satisfactory quality. You therefore use, buy or rely on them at your own risk, and you should refer to the separate terms and conditions as well as the separate privacy notices that apply to those third-party sites, services, etc. This does not affect your statutory rights against the third-party seller.
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Third Party Websites
12.1 Our website includes hyperlinks to, and details of, third party websites.
12.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
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Updating Information
13.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
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Acting As A Data Processor
14.1 Insofar as we act as a data processor rather than a data controller, this policy shall not apply. Our legal obligations as a data processor are instead set out in the contract between us and the relevant data controller.
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Content Of Pages On Social Media Platforms That We Operate
We do not review all the material that users post on pages on social media platforms that we operate. The views expressed by these users do not represent our views or values. We will not be liable for any loss or damage resulting from any reliance on such material.
If you wish to complain about content that other users have uploaded on pages on social media platforms that we operate, please contact us.
Whenever you make use of a feature that enables you to upload any content to pages on social media platforms that we operate, or to make contact with other users of those pages (“Contribution”):
- You grant us a non-exclusive, perpetual, royalty-free and fully sub-licensable right to freely use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, disclose and display your Contribution throughout the world in any media.
- You grant us and our sub-licensees the right, if we or they choose, to use the name that you submit in connection with your Contribution.
- You waive your right to be identified as the author of your Contribution and your right to object to derogatory treatment of your Contribution.
- The rights, interests and licences that you grant us in these terms are perpetual and irrevocable.
- You agree to execute any deed or other document that we reasonably require of you to perfect any of the rights, interests and licences that you grant us in these terms.
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Viruses
We do not guarantee that our sites will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our sites. You should use your own virus protection software.
You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our sites are stored or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.
We will not be liable for any loss or damage caused by a denial-of-service attack, a virus or other technologically harmful or detrimental material that may infect your computer equipment, computer programmes, data or other proprietary material due to your use of our sites or to your downloading of any material posted on them, or on any website linked to them.
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Rules About Linking To Our Sites
You may link to our website home page or to pages on social media platforms that we operate, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish such a link:
- In such a way as to suggest any form of association, approval or endorsement on our part where none exists.
- In any website or other forum that is not owned by you.
- If the site, page or forum, etc. to which you are linking does not comply in all respects with the content standards set out in our Terms and Conditions.
You must not frame our website on any other site, nor may you create a link to any part of our website other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to, or make any use of, content on our site or on pages on social media platforms that we operate, other than that set out above, please contact us.
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Laws That Apply To Any Disputes
If you are a consumer, please note that these terms, their subject matter and their formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
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Our Trade Names And Service Marks
“Musiad UK” and “Musiad” are our trade names and service marks. You are not permitted to use our trade names and service marks without our prior written approval, unless they are part of material that you are using as permitted under How you may use materials on our sites.
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Permitted And Prohibited Uses
You must use our sites, and where applicable to you, Musiad’s products:
- Only for lawful purposes.
- In a manner consistent with this policy.
- Where applicable, in a manner that is consistent with the Customer Agreement in place between your organisation and MUSIAD’s
You may not use our sites, and where applicable to you, MUSIAD’s products:
- For any dishonest or unlawful purpose, or in an unlawful manner.
- In any manner inconsistent with this policy.
- In any way that breaches any applicable local, national or international law or regulation (including data protection and anti-spam laws).
- In any way that is unlawful, fraudulent or malicious, or has any unlawful, fraudulent or malicious purpose or effect.
- For the purpose of harming or attempting to harm minors in any way.
- To bully, insult, intimidate or humiliate any person.
- To send, knowingly receive, upload, download, use or reuse any material that does not comply with our contents standard
- To transmit, procure the sending of, or publish content that contains any unsolicited or unauthorised advertising, marketing or promotional material or any other form of similar solicitation or unwelcome message (“spam”).
- To knowingly or maliciously, for example: transmit, send or upload any material or data; hack into our sites, products or operating systems; insert malicious code or harmful data that contain viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code that is designed to adversely affect the operation of any computer software or hardware.
- To damage, disable, overburden, impair or compromise our systems or security, or interfere with other users.
- To collect or harvest any information or data from any user (including their personal data or confidential information), or from our systems, or attempt to decipher any transmissions to or from the servers running our sites or any of our products.
You also agree not to:
- Part of our site.
- Equipment or network on which our site is stored.
- Software used in the provision of our site.
- Equipment, network or software that is owned or used by any third party.
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Contact Details
If you have any questions about this privacy policy (including any requests to exercise your legal rights) or about our privacy practices, please contact our Data Protection Officer in the following ways:
- Email address: info@musiad.uk
- Postal address: First Floor, 18 Devonshire Row, London, England, EC2M 4RH
- Telephone number: +44 (0) 7503 292945
You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so we would encourage you to contact us first to discuss these.
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Changes To The Privacy Policy And Your Duty To Inform Us Of Changes
Any changes that we make to this policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
It is important that the personal data that we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
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Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
I have read, understood and accept these Privacy Policy, Cookies Policy and Website Terms and Conditions.